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Expand/collapse block Information for lesson "Verbal Interventions"
Description: Depending on the situation and level of escalation, staff may be successful in redirecting the individual and diffusing the situation with verbal prompts. The content in this course focuses on how staff can use verbal prompts and directives to potentially diffuse an escalated situation.
Assessment: Course Quiz
10 Questions
Passing Score = 85% or higher
Language: English
Professors: Kimberly Matson
Tests: 1
Lesson content
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