Description: When a situation starts to escalate, staff need to know how to safely and quickly manage the situation. The content in this course focuses on two critical things staff should do when a situation begins to escalate: #1. Staff should assess the escalating individual and the immediate environment for safety concerns #2. Staff should assess and manage their own behaviors throughout the situation.

Assessment: Course Quiz
10 Questions
Passing Score = 85% or Higher

Language: English

Professors: Kimberly Matson, Support Professor

Tests: 1