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Description: When a situation starts to escalate, staff need to know how to safely and quickly manage the situation. The content in this course focuses on two critical things staff should do when a situation begins to escalate: #1. Staff should assess the escalating individual and the immediate environment for safety concerns #2. Staff should assess and manage their own behaviors throughout the situation.
Assessment: Course Quiz
10 Questions
Passing Score = 85% or Higher
Language: English
Professors: Kimberly Matson, Support Professor
Tests: 1
Lesson content
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